New Jersey Accent Is Most Hated By HR Professionals?

After college, East Coast native Susan Bender Phelps, president of Odyssey Mentoring, moved to Southern California.

Her first job was as a telephone solicitor selling solar hot water heating systems. After being on the job just two hours, her manager called me into her office and said, “You cannot talk to people like that! Your accent and the fast-talking are scaring people. Slow down and lose the accent, or you will not be able to work here.”

Well, she succeeded in quickly losing the accent when she spoke on the phone at work, but it took a lot longer to lose it in general conversation. Now, as a corporate trainer and public speaker, she occasionally uses her accent for humor or when telling a story to add character, but has found she is generally more effective without a regional accent…Read More by Lee Miller of The Star Ledger.


Posted on July 26, 2011, in HR Management & Leadership., Staffing & Talent Acquisition and tagged , , , , , , , , , , , , , , , , , , , , . Bookmark the permalink. Leave a comment.

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